The changes in today’s working world present all people with major challenges that they have to keep up with. These include changes in the work environment, virtual working and increasing automation – companies are constantly trying to be ahead of the others. In order to make it and be successful at work today, employees need many skills that are in demand. The retraining and qualification of the workforce offers the opportunity to invest in employees and at the same time in the organization. Therefore, not only the skills and soft skills for technological tasks are created, but also employee satisfaction is increased and results improved.Upskilling – as an important part of the organization’s strategy.

What is upskilling and reskilling?

Upskilling and reskilling is the process of continuous learning of new skills that develops people well for emerging and new professional roles. With artificial intelligence revolutionizing the workplace entirely, that culture of continuous learning is now more necessary than ever to seek the fourth industrial revolution that is being experienced.

Artificial intelligence (AI) and the individual technologies are changing the workplace and often even surpassing humans. Therefore, by 2030, more than 1 billion workers around the world will need to be re-skilled. Many jobs will be replaced and new jobs created at the same time. Tomorrow’s most in-demand jobs will be in AI Specialists, Data Scientists, and Medical Transcriptions. There will be a significant need to improve cross-functional and technical skills and fill the skills gaps. This raises the question of which skills will be needed more in the years to come.

Curiosity as a driving force

Curiosity drives people to learn something new. This is an important motivator to close knowledge or qualification gaps. Research shows that curiosity can make the brain more sensitive to learning new things. This makes learning more memorable, exciting, rewarding and effective.

But what constitutes this curiosity? What do people want to learn and know more about? There may be a certain role at work that people want to learn more about or a certain technology they want to use. Once they use that curiosity and recognize where interests come from, people have the tools they need to educate, relearn, and learn to fill potential knowledge gaps.

Deloitte studies suggest that the skills gap could leave approximately 2.4 million job vacancies between 2018 and 2028. The existing and persistent shortage of skilled workers could risk an economic output of around 2.5 trillion dollars in the next ten years. Retail, manufacturing, warehousing and food services are just a few of the areas that may be impacted by inefficiencies caused by automation. Therefore, people need to be able to think smart, relearn, adapt and relearn in order to benefit from automation to stay ahead of the curve.

Why do we have to unlearn and relearn?

Learning is an important part of being. Throughout life, people learn to process new information while acquiring new skills. It is the constant state of adaptation that enables people to constantly be successful and achieve progress. From learning to crawl, talk and walk as young children to learning as adults how to drive, cook or solve math equations, we continue to acquire new knowledge throughout life.

However, it is the relationship between learning and unlearning that is particularly multifaceted. When people at work use a particular technology to solve a task, they are familiar with the processes and can understand the complexity.

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